Explanation on Stable Production during the Epidemic at Tonghui Packaging Factory

1、 Preface

During the special period of the epidemic, Tonghui Packaging Factory actively responded to various challenges and took various measures to ensure stable production. The following will elaborate on our efforts to stabilize production during the epidemic.

2、 Challenges faced during the pandemic

Personnel management aspect

Under the requirements of epidemic prevention and control, employees face the risk of infection, which may lead to a shortage of labor force. For example, if employees are infected with COVID-19, they need to be isolated according to epidemic prevention regulations, which will affect the normal operation of the production line. At the same time, employees may also experience psychological pressure due to concerns about the epidemic, which can affect work efficiency.
In terms of supply chain

The supply of raw materials may be hindered. During the epidemic, factors such as traffic control and logistics company shutdowns may prevent our raw material suppliers from supplying on time and in full. If raw materials such as paper and ink required for packaging production cannot be supplied in a timely manner, production will be difficult to sustain.
Product sales and logistics transportation

Market demand may fluctuate due to the impact of the epidemic. Due to the stagnation of their own business (such as tourism, catering and other related customers severely affected by the epidemic), some customers have reduced their demand for packaging products. In addition, restrictions on logistics transportation can also affect the delivery of products, leading to product backlog and difficulties in fund retrieval.

3、 Response measures taken

（1） Personnel management measures

Health protection measures

Establish a strict employee health monitoring system. Perform temperature checks and health code verification on employees before starting work every day to ensure that those entering the factory are in good physical condition. For example, we have set up a dedicated testing point at the entrance of the factory and arranged for a dedicated person to be responsible for the testing work. Once an employee's body temperature or health code is found to be abnormal, they will be immediately dealt with according to epidemic prevention regulations, such as arranging for medical treatment or home isolation.
Psychological care measures

Provide psychological counseling services for employees. By organizing online mental health lectures and sharing methods to relieve stress on internal communication platforms within the company, we help employees cope with the psychological pressure caused by the epidemic. At the same time, employees who stick to their posts during the epidemic period will be given certain material and spiritual rewards to improve their work enthusiasm and loyalty.
Personnel deployment strategy

Cultivate multi skilled employees. In the normal production process, emphasis is placed on providing employees with training in various skills, so that when some employees are unable to work due to the epidemic, other employees can temporarily fill the vacant positions to ensure the normal operation of the production line. For example, employees who were originally responsible for operating printing equipment can also operate packaging processes after training.

（2） Supply chain management measures

Supplier communication and coordination

Maintain close communication with raw material suppliers. During the epidemic, we actively contacted suppliers to understand their production and supply situation. For potential supply delays or shortages, discuss solutions together, such as finding alternative suppliers or adjusting supply plans. We have reached an agreement with major paper suppliers to assist them in contacting logistics companies when they encounter transportation difficulties, ensuring timely supply of paper.
Inventory management optimization

Reasonably adjust the inventory of raw materials. According to market demand forecasts and the development of the epidemic situation, appropriately increase the inventory level of key raw materials. At the same time, establish an inventory warning mechanism to take timely measures when inventory reaches the warning line, such as accelerating procurement progress or adjusting production plans to reduce raw material consumption. For example, we have increased the safety stock level of paper by 20% and monitored the inventory quantity in real-time through an inventory management system.

（3） Product sales and logistics transportation measures

Market Expansion and Customer Maintenance

Actively explore new markets and customers. In response to the decrease in demand in some industries during the epidemic, we will shift our market focus to industries that are less affected by the epidemic or have increased demand, such as pharmaceuticals, e-commerce, and other industries. At the same time, strengthen communication and maintenance with existing customers, understand their changing needs during the epidemic, and provide them with customized packaging solutions. For example, designing specialized drug packaging for a pharmaceutical company improved the product's protective performance and met the customer's demand for safe drug transportation during the epidemic, thereby consolidating the cooperative relationship with the customer.
Logistics transportation guarantee

Establish cooperative relationships with multiple logistics companies. During the epidemic, the transportation capacity and degree of impact of the epidemic vary among different logistics companies. We cooperate with multiple logistics companies and select suitable logistics partners based on actual situations to ensure timely delivery of products. At the same time, provide necessary epidemic prevention materials and support for logistics vehicles and drivers, such as masks, disinfectants, etc., to ensure the safety and smoothness of logistics transportation.

4、 Stable production results

In terms of production data

During the epidemic, Tonghui Packaging Factory maintained a relatively stable production level. For example, compared to before the epidemic, our monthly average production has only decreased by [X]%. Through measures such as optimizing production processes and personnel allocation, we were able to meet the order needs of most customers during the most severe period of the epidemic.
In terms of customer satisfaction

Due to our active measures taken during the epidemic to ensure product supply, improve product quality and service level, customer satisfaction has been enhanced. According to customer feedback surveys, the satisfaction rate of our customers with the timeliness of product delivery, product quality, and service response speed during the epidemic period has reached over [X]%, laying a solid foundation for our business development after the epidemic.

5、 Conclusion

During the epidemic, Tonghui Packaging Factory has achieved certain results in personnel management, supply chain management, product sales, and logistics transportation by actively responding to various challenges and taking effective measures, achieving stable production. In the future, we will continue to summarize our experience and continuously improve our production and operation management system to cope with various risks and challenges that may arise.